A convenient reorder service for existing Westmead Eyes patients
Already wearing contact lenses prescribed by Westmead Eyes? Use the form on the below to request another supply of your current lenses.
This form submits a reorder request. Your order is not final until it has been confirmed by our team.
Contact Lens Reorder Request
How It Works
1. Submit Your Request
Tell us how many boxes you require and whether you prefer clinic pickup or tracked delivery.
2. We Check Your Record
We confirm your current contact lens prescription, product availability and price.
3. Confirm and Pay
Our team contacts you to confirm the order and arrange payment.
Important Information
This service is intended for existing Westmead Eyes patients reordering their currently prescribed soft contact lenses.
Please note:
- Lens brand, design or prescription changes cannot be requested through this form.
- We may recommend a contact lens review if your prescription is no longer current.
- Product availability and delivery times vary.
- Payment will only be requested after your order has been checked and confirmed.
- Please do not continue wearing contact lenses that are causing pain, redness, discharge or reduced vision.
Are Your Contact Lenses No Longer Comfortable?
Changes in comfort, vision or wearing time can indicate that your lenses, prescription or eye health should be reviewed.
Book a contact lens appointment rather than submitting a routine reorder if:
- your lenses have become uncomfortable;
- your vision is no longer clear;
- your eyes frequently become red or irritated;
- you would like to change lens brands;
- you have not had a contact lens review recently.
Frequently Asked Questions
Do I need to enter my contact lens prescription?
Usually not. Existing Westmead Eyes patients can provide their name and date of birth, and we will check the contact lens details recorded in their patient file.
Can I order a different brand through this form?
No. Contact lenses differ in material, shape, fit and oxygen transmission. A different product should be assessed before it is prescribed.
Can I use my private health insurance?
We will provide an appropriate receipt after payment. Any applicable benefit depends on your health fund, level of cover and remaining annual limits.
How long will my order take?
Timing depends on the lens type and supplier availability. We will advise you of the expected timeframe when confirming the order.